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04/05/2011
If expense reports are piling up and you’re tired of hearing your employees complain about reimbursements, it's time to consider a business credit card. The Better Business Bureau offers advice to business owners on choosing the right credit card for your business.
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02/28/2011
If your business is looking to get a reputational boost from your dedication to the environment, the Better Business Bureau recommends sticking to the FTC Guidelines for Environmental Marketing Claims to avoid exaggerating your company’s impact.
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11/02/2010
Business owners can take a few simple steps to prevent illnesses from spreading and promote productivity throughout the workplace.
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10/01/2010
While it’s not fun for a business owner to think about the impact their death or a disability would have on the company, it is nevertheless important to create a succession plan sooner rather than later.
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08/25/2010
Disposing of outdated office computers, printers and copiers the right way is not only important for protecting the environment, it also staves off the efforts of data thieves. Better Business Bureau explains the three steps necessary for small business owners to dispose of old office equipment safely and securely.
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06/30/2010
Even if you think your business is too small to merit a privacy policy, the Better Business Bureau advises that if you have a website, you will benefit by having a comprehensive privacy policy.
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09/04/2009
Businesses are increasingly becoming victims of “friendly fraud” - fraud carried out by customers to get items free of charge. Better Business Bureau warns small business owners to be on the lookout for friendly fraud and offers advice on how to protect against this growing online threat.
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08/15/2009
Consumers are taking their complaints online and your Better Business Bureau advises that responding to complaints is necessary if a company wants to maintain a reputation for great customer service.
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01/05/2009
Small business owners are always looking for ways to set themselves apart from their competitors and awards and recognition from a third-party are a great way for a company to differentiate itself from the competition. Unfortunately, Better Business Bureau warns, some “awards” are all about making money – rather than acknowledging outstanding companies – and small business owners need to be on the lookout for vanity award scams
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12/30/2008
The most important New Year's resolution you can make is to contact BBB before responding to any enticing, too-good-to-be-true promotions and before making a major purchasing or investment decision.
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12/18/2008
Just one little difference in the address for a Web site can mean that you end up at a completely different site than the one you intended. Some consumers who are looking for the federal government's Web site about the conversion to digital TV, www.dtv.gov, are landing instead at the site for a business called Satellite TV for PC, at www.dtv.com.
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12/17/2008
Areas of central and western Massachusetts are still struggling to return to normal after last week's ice storm, and weather forecasts are predicting more winter weather in the coming week.
Your BBB hopes your home and business weathered the storm without any damage, but offers advice for action to take after any natural disaster strikes. While disasters often bring tails of great acts of kindness, we know too often, they also bring stories of selfishness and criminal activities. Protect yourself.
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12/11/2008
Better Business Bureau is warning consumers and businesses to keep their guard up and their wits about them in order to fend off a new string of phishing e-mails making the rounds this holiday season.
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11/24/2008
BBB Advice on Giving, and Receiving, Pre-paid Bank CardsAccording to a recent survey by Archstone Consulting, consumers are expected to spend $25 billion on gift cards this holiday season. Given the current economic downturn, and consumers’ desire for flexible spending options, Archstone predicts pre-paid bank cards will be one of this year’s hottest gifts because recipients can choose to spend the money on “nice to have” items, or if need be, on daily expenses such as gas, groceries or bills.
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11/21/2008
Law enforcement and retailers across the country are reporting an increase in shoplifting and expect the amount of theft to continue to rise over the course of the holiday season. It is generally accepted that the economy is to blame for the rise in shoplifting, and for retailers looking to thwart shoplifters, your Better Business Bureau is offering guidance to help prevent theft.
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