Trust is an essential part ofbusiness-consumer relationships. If you hold consumer information on a computersystem, you want to be sure that information is secure, because without adoubt, consumers trust you to do so. Although a business may not intentionallyput their consumers information at risk, a lack of knowledge on the matter or animproper security system could jeopardize this sensitive material.
Eighty-seven percent of small businesseshave one or more employees who use the Internet for daily operations, accordingto the 2012 National Cyber Security Alliance study conducted in conjunctionwith Symantec. In addition, 71 percent of small businesses say their businessis somewhat or very dependent on the Internet for day-to-day operations.
So how often do youconsider the safety of the information on your computer?
Keeping yourcustomers safe requires your own computer systems to be fully protected. The bestpolicies in the world won't protect your customers if your network andresources are at risk for preventable attacks.
Protecting yournetwork and systems requires the same steps as protecting a single computer,only on a larger scale. This includes keeping a clean machine, regularlyinstalling software and antivirus updates, and using a firewall and spamfilters.
Incelebration of Data Privacy Day on Jan. 28, an international effort to empower and educate business owners to protecttheir privacy and control their digital footprint, your BBB offers theseadditional tips:
· Know what you have:Be aware of all the personal information you have about your customers, whereit’s stored, how you use it, who has access to it and how you protect it.
· Keep what you need and delete what you don't: Whileit's tempting to keep information for future use, the less you collect andstore, the less opportunity there is for something to go wrong.
· Protect what you’re given:If you're holding onto information about your customers, you need to keep itsecure.
For more information about DataPrivacy Day, check out the National SecurityAlliance.
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