a scary but exciting time, having your eagerly-awaiting teenager soon to be
behind the wheel is one that comes with lots of necessary preparation. When
choosing a driving school for your soon-to-be driver, Better Business Bureau
urges both parents and students to make smart, informed decisions.
driver education course is designed to teach new drivers fundamental skills and
basic knowledge about driving a motor vehicle. However, in the last two years,
BBB has received more than 700 complaints against driving instruction with
complaints ranging from no shows to customer service and sales practices.
need to do their research before choosing a driving school,” said Nancy B.
Cahalen, President and CEO of BBB of Central New England. “Parents and students
alike should check with their state’s Department of Motor Vehicles to learn
more about all of the necessary requirements and to verify the driving school
instructor’s license status.”
recommends the following when choosing a driving school in your area:
Check it out. For information on
driving schools in your area, start your search at www.bbb.org
for a free BBB Business Review that will help you make informed decisions.
Call several schools to find out about the course schedules, fees and
registration procedures that they offer. Neighbors and friends can be a great
resource, as well. Ask for references from previous students of the school.
Remember, price is not the sole factor in choosing a driving school. You must
compare instructional quality, class size and behind-the-wheel lessons.
the driving school. Ask to see classrooms and if you could observe part of
a course. Ask to see the course book. Is the text up to date? Are there enough
textbooks for all students? The ideal course integrates behind the wheel and
classroom training. Do not assume that the fastest course is the way to go.
Find out if the school has a policy on make-up classes and refunds. Know how to
file a complaint against the school and check to see how the school resolves