Your BBB Staff

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Nancy B. Cahalen
President/CEO
president@cne.bbb.org
508-755-3340 ext. 109

Chris Hall
Finance Manager
chall@cne.bbb.org
508-755-3340 , ext.205

Maureen Ryan
Accredited Business Services
mryan@cne.bbb.org 
508-755-3340 ext. 101

Liz Smick
Accredited Business Services
membership@cne.bbb.org 
508-755-3340 ext. 116

Tricia Smith
Lead Trade Practices Consultant
complaints@cne.bbb.org 
508-755-3340 ext. 104

Michael O'Hara
Dispute Resolution Specialist
mohara@cne.bbb.org 
508-755-3340 ext. 117

Ashlee Winston
Business Relations Manager - Central MA and Northeast CT
awinston@cne.bbb.org
508-283-1385

Elaine Zidonis
Business Relations Manager - Western MA
ezidonis@cne.bbb.org
508-471-3379

Daniel Rodriguez
Business Development Manager - Online Marketing Consultant
drodriguez@cne.bbb.org
508-762-1343

Lauren Frost
Marketing Assistant
lfrost@cne.bbb.org
508-283-1379